FOR DAYCARE, YOU DO NOT NEED TO CALL OR TEXT AHEAD OF TIME UNLESS YOU ARE A NEW CLIENT! If you are a new client, please stop and call 412-559-4547 and we will be happy to assist you :)
All boarding reservations entered without following these 2 steps will be automatically canceled:
1) Call 412-559-4547 to make your boarding reservation and ensure we have availability.
2) Pay your boarding deposit.
3) FOR BOARDING drop off and pick up appointments must be scheduled 24 hours in advance. FOR DAYCARE, you can schedule up to 1 hour in advance.
3) Select the drop off time and the pick up time. Make sure both of them are added into your cart.
4) If you already have an account make sure you sign into that account before checking out. If you do not have an account, please sign up for one and select the box that says "Store my information for faster checkout in the future."
- Make 2 reservations in the same day. If your plans change, then please login to your account and reschedule your appointment. If you double book anything in the same day, the system will auto-cancel both reservations and you will need to start over.
- Show up without an appointment. We have these procedures in place to ensure that we can make a schedule every day for the dogs who are starting here, which extends beyond your dog(s). It includes all dogs who are our guests.
- Consistently ignore our policies. Hotels have check in and check out times. Planes have departure times. Restaurants have reservations. If you are able to plan the rest of your vacation accordingly, then please respect our policies and plan accordingly for your drop off and pick up times. Consistently ignoring our rules will simply result in not being permitted to utilize our services in the future. We understand that, for some, this may be an inconvenient method of planning a trip, If that is the case, we understand that our method of conducting business does not suit everyone.
Berkley Creek Pet Retreat
544 Valencia Rd, Mars, PA 16046
Copyright © 2023 Berkley Creek Pet Retreat - All Rights Reserved.
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